Refund Policy

1. 7-Day Money-Back Guarantee

We stand behind every product we sell. If you are not satisfied with a digital product, you may request a full refund within 7 days of purchase, no questions asked.

2. How to Request a Refund

Send an e-mail to lunarmusicgroup22@gmail.com with:

• The e-mail used during purchase.
• The order ID or transaction reference.
• A short description of the reason (optional, used to improve our products).

3. Processing Time

Refunds are approved within 2 business days and reach your original payment method within 5–10 business days, depending on your bank or payment provider.

4. Exceptions

Refund requests submitted after the 7-day window may be reviewed on a case-by-case basis. Promotional bundles and items purchased with a discount code above 50% may be excluded — this will be clearly indicated at checkout.

5. Chargebacks

If you believe there is an issue with a charge, please contact us first. We typically resolve any concern faster than the formal chargeback process.